DDMSPLUS Ideas Portal
Short request:
Add functionality to allow dealers to attach a .pdf file copy of the invoice, within the cXML invoice details we send to the eprocurement customer.
Details:
The three dealers listed have a high-grossing punchout implementations with the same eprocurement customer. This customer has recently added a new requirement calling for a picture of the full invoice to be included as a file attachment in the cXML invoice details we send.
The customer's eprocurement team sent the following outlining specs:
https://compass.coupa.com/en-us/products/product-documentation/supplier-resources/for-suppliers/integration-resources/compliant-invoicing/add-an-encoded-attachment-to-a-cxml-invoice
We cannot stress enough how important this is. This is our single largest customer and they spent almost a year moving from a standard website to Coupa and a punchout to make sure it was fully functional. Now that they require an image with the transmission of invoices it is delaying all approvals and payments. To combat this we regularly have to email the invoices to their accounting who then have to manually load them onto their purchase order in Coupa. This is hundreds of invoices in a week.