DDMSPLUS Ideas Portal
The item explode feature through DDMS O/E has challenges when trying to use it on the website. This feature can be used for a variety of things from standard furniture configurations, selling accessories as a bundle, New Employee starter supplies, teacher kits, etc. Basically, anywhere you want to sell a grouping of items. It's a great way to sell convenience and streamline customer ordering with a single item.
If you are not familiar, this feature allows you to create a unique item number and assign multiple items to be purchased. You can choose to add a sell cost to the unique item or each line.
Example: item DESKKIT could have a stapler, tape dispenser, pen/pencil holder, post-its, stapler remover, staples, highlighters and writing instruments all assigned. The customer would enter DESKKIT and the system automatically places the assigned list of items on the customer's order.
We had one school district order 60 kits because they found it more convenient to order the kit with us rather than ordering each item from our competitor. (The process was cumbersome because this feature was not working as intended through ecInteractive.)
The challenge within ecInteractive is how the items "explode" and the sell cost assignment.
It would be a very good selling tool for convenience and upselling through the website. Please vote for this to help increase selling tools.
