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DDMSPLUS Ideas Portal
Created by Tricia Forbish
Created on Oct 24, 2024

Training Manual for Customer Module

It would be very helpful to have a manual for the customer module. This would contain information on all the fields and their possible codes and meanings.

Example: Order Entry 2 tab ; Statement Exempt field ; choices: E=email, N=print, Y=none. This is necessary (or not) for all departments. The email used is on the main account only, not the departments.

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  • Admin
    Melissa Craycraft
    Reply
    |
    Dec 19, 2024

    Hello,

    As was mentioned, the F1 key will bring up help on specific fields. Also, if you click Customer Doc in User Guides, it will take you straight to the Customer Management section of Help.

    Hope this helps!

  • Bern Craddock
    Reply
    |
    Oct 24, 2024

    Hi, you can click into any of those fields and then press the F1 function key and the DDMS online help will come up and tell you what the field is for and if it's pre-programmed it will give you all of the options for that field.