Attention Field Issues for Approvers

With the latest ECinteractive release if a User is setup to require the Attention Field, they must select the attention the moment they login. This is causing considerable confusion for approvers. When an approver logs in to approve an order, ECinteractive is requiring them to enter an Attention prior to seeing the order requiring approval.

Selecting or Adding an Attention (When the User's "CheckOut" settings require it) should be a required field at Checkout (Like it has always been in teh past). It should not be a required field at first logging in. It has always been a "CheckOut" setting and has always functioned that it can be added at Checkout.

Prompting and requiring a User for Attention upon Login is very confusing. Especially for approvers if they aren't placing orders at this time.

ECI Support suggested this is an enhancement to fix.